Custom Wig Request

Kaelyss Custom Request

Custom Wig Request

Tell us what you are looking for. Our team will review your request, confirm availability, and send an invoice before production begins.

1. Submit your request Share your preferred color, length, density, size, and custom details.

2. We review everything Kaelyss reviews your request and contacts you if we need more details.

3. Invoice & production Once approved, we send an invoice. Most custom wigs take 4–6 weeks.

Submit your request

Complete the sections below so we can review your custom wig request and prepare the next steps. Fields marked with * are required.

Contact Information

First Name *

Last Name *

Email *

Phone Number *

Preferred Contact Method

Address

Street Address

City

State / Province

ZIP / Postal Code

Country

We ask for your address so we can prepare accurate shipping, invoicing, and future order details if your request is approved.

Wig Preferences

Which collection are you considering?

Desired Length in Inches *

Standard Kaelyss lengths are 12, 16, 18, and 20 inches. Anything above 20 inches requires review before ordering.

Preferred Density

Medium density is our standard because it gives the most natural everyday look.

Preferred Texture

Parting Preference

Our wigs are designed for free parting.

Additional wig details or requests

Color Request

Color Direction

Do you need a close color match?

Describe your desired color

Exact color duplication cannot be guaranteed, but natural-light photos or a hair sample help us review the closest possible result.

Measurements & Fit

Have you measured your head?

Current wig size, if known

Circumference

Front hairline to nape

Ear to ear over top

Nape width

Medical Hair Loss / Invoice

Are you purchasing due to medical hair loss?

Type of hair loss, if you want to share

Do you need a cranial prosthesis invoice after purchase?

Kaelyss does not bill insurance directly and does not guarantee reimbursement. If eligible, we can provide a paid cranial prosthesis invoice after purchase.

Timeline & Budget

Preferred timeline

Desired date, if any

Budget range

Photos & Final Notes

Sending photos:
After submitting this form, please text your photos to +1 312 471 0725 or email them to samira@kaelyss.com.

Please include your full name and email address so we can match your photos to this request. For color review, send photos in natural daylight with no filter, no flash, and no heavy indoor lighting.

Anything else you want us to know?

I understand Kaelyss will review my request before confirming pricing, availability, and sending an invoice. I understand most made-to-order wigs take approximately 4–6 weeks after the order is confirmed. I understand exact color duplication cannot be guaranteed.

📍 By Appointment Only – Private VIP Studio

Address: 1 W Superior St, Suite 200, Loft 22, Chicago, IL 60654

📞 Phone: 312-471-0725

Hours Of Operations:

Mon-Fri: 9AM – 7PM | Sat-Sun: 12PM – 5PM

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Custom Wig Request

Custom Wig Request

Submit your request

📍 By Appointment Only – Private VIP Studio